FAQs
Frequently Asked Questions
Common Questions
We are compiling a list of frequently asked questions to help you get started.
How do I install the extension?
MMVbe is available on the Chrome Web Store. Simply click "Add to Chrome" to install. It works on Chrome, Edge, Brave, and other Chromium-based browsers.
What is the difference between Free and Pro?
Free (Visitor/Registered): Great for casual use. Includes basic mind map generation, HTML/SVG export, and standard privacy.
Pro: Designed for power users. Includes high daily limits, Private & Isolated data processing (No AI Training), all export formats (PNG, Markdown, etc.), and a commercial license.
How does the BYOK plan work?
BYOK stands for Bring Your Own Key. This plan allows you to use your own AI API key (e.g., OpenAI, Gemini). We charge a small monthly fee for the interface and features, but you pay the AI provider directly for your usage. We do not add any markup to your token costs.
Is my data secure?
Absolutely.
- Visitor: Data is stored locally on your device only.
- Pro: We use enterprise-grade isolated channels. Your data is processed ephemerally and is NEVER used to train AI models.
Can I share my account?
Yes, we support flexible device limits:
- Registered: Up to 2 devices.
- Pro: Up to 10 devices (great for small teams or families).
- Pro + BYOK: Up to 15 devices.
What is your Refund Policy?
We offer a 14-day money-back guarantee for new first-time subscribers. No questions asked. You can request a refund directly from your account dashboard or by contacting support.
BYOK Setup Guide
Official entry points to apply for your own API keys. Use these keys to unlock the full potential of MMVbe with your preferred AI provider.
Global Providers (US/Intl)
- Grok (xAI): Console & API Keys
- ChatGPT (OpenAI): API Keys | Enterprise BYOK
- Gemini (Google): AI Studio Key | Google Cloud (Enterprise)
- Claude (Anthropic): Console Keys
- OpenRouter (Aggregator): Unified Keys
European Union (EU) Compliant
Data residency within EU borders (GDPR).
- Aleph Alpha (DE): API Keys
- Mistral AI (FR): Console Keys
- Hugging Face (FR): Access Tokens
- OpenAI (EU Residency): Data Residency Guide
China (CN) Providers
Reliable access within mainland China.
- DeepSeek: Platform & API Keys
- Baidu Ernie (Wenxin): Qianfan Console
- Alibaba Qwen (Tongyi): Model Studio
- Zhipu AI (GLM): BigModel Platform
- Moonshot AI (Kimi): Developer Platform
- iFlytek Spark: Xunfei Console
- MiniMax: User Center
- Doubao (ByteDance): Volcengine Ark
- Aggregators: OpenRouter | SiliconFlow | ZeroOne